Customer Relations Specialist
1 month ago
We're seeking a skilled Customer Support Representative to join our team at Ledger. As a key member of our support team, you will be the first point of contact for our customers, providing timely and effective technical support to ensure customer satisfaction.
Your primary responsibilities will include:
- Providing clear and concise technical support to customers via various channels.
- Identifying and escalating recurring support trends and product performance issues to our product team.
- Collaborating with other teams, such as R&D, Legal, and Marketing, to ensure seamless communication and resolution.
- Staying up-to-date with our products and services to provide accurate and informative support.
We're looking for a candidate with:
- Previous experience in customer support or a customer-facing role.
- Excellent written and verbal communication skills in English.
- Ability to learn about hardware and software products and analyze technical data.
- Proficiency in Google Docs, Sheets, Slides, Forms, and Microsoft Excel and PPT.
As a Customer Support Representative at Ledger, you'll have the opportunity to work with a talented team, gain experience in a rapidly growing industry, and develop your skills in customer support and technical expertise.
We offer a comprehensive benefits package, including training, medical insurance, and vacation time. If you're passionate about delivering exceptional customer support and have a strong interest in digital assets, we encourage you to apply for this exciting opportunity.
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Employee Relations Specialist
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London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company, a global leader in the pharmaceutical market, with American headquarters and a reputation for clinical and medical affairs expertise, is seeking an Employee Relations Specialist to join their EMEA team. This role is pivotal in providing outstanding HR service to a variety of stakeholders in a fast-paced and supportive manner.Key...
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Employee Relations Specialist
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Customer Relations Ambassador
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London, Greater London, United Kingdom Metropolitan Gaming Group Full time{"section1": "Customer Relations ExecutiveAt Metropolitan Gaming Group, we are passionate about providing exceptional experiences and service for our guests across various platforms and venues. We are seeking a highly skilled Customer Relations Executive to join our team and ensure our customers are well looked after. With a focus on delivering exceptional...
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Customer Relations Ambassador
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London, Greater London, United Kingdom Grosvenor Casinos Full timeCustomer Relations Host Job DescriptionGrosvenor Casinos is seeking a Customer Relations Host to join our team at The Victoria. You will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for.Your passion for people will be applied to the role to create a memorable and entertaining...
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Client Relations Specialist
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Employee Relations Specialist
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London, Greater London, United Kingdom MUFG Bank, Ltd. Full timeAbout the RoleMUFG Bank, Ltd. seeks an Employee Relations Specialist to join our team. As an Employee Relations Specialist, you will play a vital role in managing employee relations cases, providing advice and guidance to HR Business Partners, people managers, and employees.The successful candidate will have a strong understanding of employment law and be...
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Investor Relations Specialist
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Employment Relations Specialist
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