Customer Relations Ambassador

3 weeks ago


London, Greater London, United Kingdom Prada Group Full time

Job Title: Customer Relations Advisor

Job Summary:

We are seeking a highly skilled Customer Relations Advisor to join our team at Prada Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Welcome and serve customers with a smile, providing a unique in-store experience.
  • Maintain and develop client relationships through a personalized approach, leveraging CRM and digital tools.
  • Be proactive in cross-selling with all departments to maximize sales opportunities and achieve individual sales targets.
  • Stay up-to-date on fashion trends and competitors to provide expert advice to customers.
  • Prove brand and product knowledge to build trust with customers.
  • Deal effectively with customer complaints, escalating issues to the line manager when necessary.
  • Maintain a high standard of shop floor and visual display, adhering to Company operational guidelines and stock procedures.
  • Contribute to ensuring a high level of security and prevent product thefts.

Requirements:

  • Experience in a similar role with luxury womens ready-to-wear experience.
  • Passion for human relations and sales.
  • Problem-solving, curiosity, and interest in luxury/fashion, art, and design.
  • Experience in building long-lasting relationships with clients.
  • Ability to work in a team and independently.
  • Excellent communication and interpersonal skills.
  • Passion and knowledge of the managed product category.
  • Fluent spoken English is expected, with other languages desirable.


  • London, Greater London, United Kingdom Metropolitan Gaming Full time

    Customer Relations ExecutiveMetropolitan Gaming Group is a leading gaming and leisure brand that offers exceptional experiences and services to its guests. As a Customer Relations Executive, you will be the face of the business, responsible for delivering a positive experience to customers visiting our casinos.Key Responsibilities:Act as an ambassador for...


  • London, Greater London, United Kingdom Metropolitan Gaming Full time

    Customer Relations ExecutiveMetropolitan Gaming is seeking a skilled Customer Relations Executive to join our team in London. As the face of our business, you will be responsible for delivering exceptional customer experiences and providing timely, accurate information and service to our guests.Key Responsibilities:Act as an ambassador for the casino,...


  • London, Greater London, United Kingdom Metropolitan Gaming Group Full time

    {"section1": "Customer Relations ExecutiveAt Metropolitan Gaming Group, we are passionate about providing exceptional experiences and service for our guests across various platforms and venues. We are seeking a highly skilled Customer Relations Executive to join our team and ensure our customers are well looked after. With a focus on delivering exceptional...


  • London, Greater London, United Kingdom Metropolitan Gaming Full time

    Customer Relations ExecutiveMetropolitan Gaming Group is a leading gaming and leisure brand that offers exceptional experiences and services to its guests. As a Customer Relations Executive, you will be the face of the business, providing consistent, polite, timely, and accurate information and service to customers visiting our casinos.Key...


  • London, Greater London, United Kingdom Metropolitan Gaming Full time

    About the Role:We are seeking a highly skilled Customer Relations Executive to join our team at Metropolitan Gaming. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and supported.Key Responsibilities:Act as an ambassador for the casino, providing...


  • London, Greater London, United Kingdom Arora Group Full time

    About the RoleArora Group is seeking a highly skilled Guest Relations Ambassador to join our team. The successful candidate will have a passion for delivering exceptional guest experiences and a proven track record of providing outstanding customer service.Key ResponsibilitiesAssist guests with general enquiries about the hotel and surroundings.Provide local...


  • London, Greater London, United Kingdom Marriott International Full time

    Guest Relations AmbassadorAt Marriott International, we are seeking a highly skilled Guest Relations Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Your Key Responsibilities:Provide proactive and reactive customer service to...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations HostAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Relations Host to join our team at The Victoria. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, welcoming them warmly and ensuring they...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations HostAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Relations Host to join our team at The Victoria. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, welcoming them warmly and ensuring they...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations HostAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Relations Host to join our team at The Victoria. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, welcoming them warmly and ensuring they...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations HostAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Relations Host to join our team at The Victoria. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, welcoming them warmly and ensuring they...

  • Customer Ambassador

    3 weeks ago


    London, Greater London, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a Customer Ambassador to join our team at Great Western Railway. As a Customer Ambassador, you will be the face of our company, providing exceptional customer service and ensuring that every customer experience is a memorable and enjoyable journey.Main Responsibilities:Proactively help our customers and brighten up their dayHelp...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations Host Job DescriptionGrosvenor Casinos is seeking a Customer Relations Host to join our team at The Victoria. You will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for.Your passion for people will be applied to the role to create a memorable and entertaining...


  • London, Greater London, United Kingdom Ashworth and Parker Limited Full time

    Customer Service AmbassadorWe are seeking a highly motivated and charismatic Customer Service Ambassador to join our team at Ashworth and Parker Limited. As a key member of our sales team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Provide outstanding customer...

  • Customer Ambassador

    2 weeks ago


    London, Greater London, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a skilled Customer Ambassador to join our team at Great Western Railway (GWR). As a Customer Ambassador, you will be the face of GWR, providing exceptional customer service and ensuring every passenger has a memorable and enjoyable journey.Main Responsibilities:Proactively assist customers and enhance their experienceHelp...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations Host RoleAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Relations Host to join our team at The Victoria. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will welcome customers warmly, collaborate with colleagues to provide efficient and...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations Host - The VictoriaAbout UsGrosvenor Casinos is a leading gaming and entertainment company with a rich history of providing exceptional experiences to our customers.We are committed to creating a welcoming and inclusive environment where our customers feel valued and cared for.As a Customer Relations Host, you will be the face of our...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations HostAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Relations Host to join our team at The Victoria. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, welcoming them warmly and ensuring they...


  • London, Greater London, United Kingdom Grosvenor Casinos Full time

    Customer Relations HostAbout the RoleGrosvenor Casinos is seeking a charismatic Customer Relations Host to join our team at The Victoria. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, welcoming them warmly and ensuring they...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    We are seeking a highly skilled Customer Service Ambassador to join our team at Portico Corporate Reception Management.The role of a Customer Service Ambassador consists of delivering exceptional welcome services to our visitors and clients at our law firm in London Bridge.The ideal candidate will have a mix of meet and greet, switchboard, as well as booking...