Hotel Operations Manager

1 week ago


London, Greater London, United Kingdom Imperial London Hotels Limited Full time
Job Title: Hotel Operations Manager

An exciting opportunity has arisen for a skilled Hotel Operations Manager to join our team at Imperial London Hotels Limited.

About the Role:

The successful candidate will be responsible for overseeing the housekeeping operations, ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and quality. This role requires strong leadership and management skills, as well as the ability to motivate and develop a team.

Key Responsibilities:

  • Supervise and manage a team of housekeepers, providing guidance and training to ensure they meet the required standards.
  • Conduct regular inspections of guest rooms and public areas to identify areas for improvement and implement corrective actions.
  • Collaborate with other departments to ensure seamless service delivery and maintain high levels of customer satisfaction.
  • Develop and implement cost-saving initiatives to improve operational efficiency.
  • Recruit, train, and develop a team of skilled housekeepers to achieve exceptional results.

Requirements:

  • A minimum of 2 years' experience in a similar role or within the hospitality industry.
  • Proven leadership and management skills, with the ability to motivate and develop a team.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.
  • Able to work under pressure and adapt to changing priorities.

Benefits:

  • An estimated salary of £35,000 - £45,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A competitive benefits package, including free meals on duty and employee recognition schemes.


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