Customer Experience Manager

1 week ago


Newquay, United Kingdom Crew Clothing Full time
About Us

Crew Clothing is a leading fashion brand that believes clothes are about so much more than 'just clothes'. Our designs reflect the spirit of the south coast, with timeless British style and high-quality materials.

Job Summary

We are seeking an experienced Customer Experience Manager to join our team in Newquay. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining visual merchandising standards.

Key Responsibilities
  • Drive Sales Growth: Achieve sales targets by demonstrating passion for our products and brand, and providing accurate information to customers.
  • Deliver Exceptional Customer Service: Provide an inviting and welcoming atmosphere for customers, and process sales transactions with care and accuracy.
  • Maintain Visual Merchandising Standards: Ensure the store looks its best at all times, with clear and appealing displays that showcase our products.
Requirements
  • Experience: Proven experience in a retail environment, with a focus on customer service and sales growth.
  • Skills: Good communication skills, ability to work as part of a team, and flexibility to meet the needs of the store.
What We Offer
  • Salary: £24,000 - £28,000 per annum, depending on experience.
  • Benefits: Uniform contribution, future-focused pension plan, rewarding referral program, comprehensive professional development, and empowering work environment.


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