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Experience Hospitality Manager

1 month ago

Newquay, United Kingdom Parkdean Resorts Full time

Location: White Acres, Cornwall, United Kingdom


Job Type: Full-time


About the Role:


We are seeking an experienced hospitality manager to join our team at White Acres resort in Cornwall. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of accommodation quality.


Responsibilities:



  • Lead a team to maintain high standards of cleanliness and maintenance across all accommodations
  • Maintain accurate records of stock levels, including linen, cleaning products, and equipment, to ensure effective budget management
  • Develop and implement recruitment plans to fill key roles and provide comprehensive training and development opportunities for team members
  • Ensure new team members receive a thorough induction, aligned with Parkdean Resorts' safeguarding policies and procedures
  • Monitor accommodation quality to exceed customer expectations and achieve operational standards

What We Offer:


Parkdean Resorts is committed to providing a rewarding work environment, competitive salary, and benefits package, including:



  • A highly competitive salary ranging from £35,000 to £50,000 per annum
  • Up to 50% discount on holidays within the UK
  • 25% discount on holidays for friends and family
  • 30% discount on park activities, food, and drink
  • Opportunities for professional qualification and career progression
  • A supportive team environment with clear career pathways

Our Values:


We pride ourselves on being a force for good in our parks, people, and planet. Our mission is to create unforgettable holiday experiences, and we're looking for someone who shares our passion for delivering exceptional service and maintaining the highest standards of accommodation quality.


Salary Range: £35,000 - £50,000 per annum


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