Hospitality Ambassador

We are seeking a charismatic and professional Food and Beverage Host to be the face of The Scarlet Hotel.

The ideal candidate will have a passion for customer service, a keen eye for detail, and the ability to create a welcoming atmosphere for all our guests.

• Welcome and seat guests, ensuring an excellent first impression.
• Take accurate food and beverage orders, catering to guests' specific preferences and dietary requirements.
• Serve food and drinks promptly and efficiently.
• Maintain cleanliness and organization of the dining areas.
• Assist with the preparation and setup of dining areas for events and private functions.
• Handle guest inquiries and complaints with professionalism and a positive attitude.
• Collaborate with kitchen and bar staff to ensure smooth service.

• Previous experience in a similar role is preferred.
• Delivery of exceptional hospitality in a warm and friendly manner.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong organizational skills and attention to detail.
• A positive attitude and a team player mentality.
• Flexibility to work evenings, weekends, and holidays as needed.

• $12 per hour
• A people-centric working environment.
• Learning and internal career progression opportunities.
• Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme.

On-site team accommodation is available. Estimated Salary: $48,000 - $60,000 per year