Food and Beverage Service Ambassador

4 weeks ago


Newquay, United Kingdom The Scarlet Hotel Full time
About The Scarlet Hotel

We are a dynamic hotel with a passion for delivering exceptional hospitality. As a Food and Beverage Service Ambassador, you will play a vital role in ensuring our guests receive top-notch service.

Salary Details

We offer a competitive salary of £12 per hour, along with a share of the service charge. This is an excellent opportunity to boost your earnings and take advantage of our generous benefits package.

Job Description

As a Restaurant Host, you will be responsible for warmly greeting and seating guests, taking accurate food and beverage orders, and serving food and drinks promptly and efficiently. You will also maintain the cleanliness and organization of the dining areas, assist with event preparations, and handle guest inquiries with professionalism.

Key Responsibilities:
  • Greet and seat guests, ensuring an excellent first impression.
  • Take accurate food and beverage orders, catering to guests' preferences and dietary requirements.
  • Serve food and drinks promptly and efficiently.
  • Maintain cleanliness and organization of the dining areas.
  • Assist with the preparation and setup of dining areas for events and private functions.
  • Handle guest inquiries and complaints with professionalism.
Requirements:
  • Previous experience in a similar role preferred.
  • Delivery of exceptional hospitality in a warm and friendly manner.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Strong organizational skills and attention to detail.
Benefits
  • A competitive salary of £12 per hour.
  • A share of the service charge.
  • A people-centric working environment.
  • Learning and internal career progression opportunities.
  • A permanent contract with 28 days holiday per year (29 after 1 year).
  • On-site team accommodation available.


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