Hospitality Service Specialist

7 days ago


Newquay, United Kingdom The Scarlet Hotel Full time
Overview
Bedruthan Hotel Limited is seeking an experienced food and beverage host to join our team. As a charismatic and professional Food and Beverage Host, you will be the face of our restaurants, ensuring exceptional customer service and creating a welcoming atmosphere for all guests.

Key Responsibilities:
• Greet and seat guests warmly, making a great first impression
• Take accurate orders, catering to guests' preferences and dietary requirements
• Serve food and drinks promptly and efficiently
• Maintain cleanliness and organization of the dining areas
• Assist with event setup and preparation
• Handle guest inquiries and complaints professionally
• Collaborate with kitchen and bar staff for smooth service

Requirements:
• Previous experience in a similar role preferred
• Deliver exceptional hospitality in a friendly manner
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Strong organizational skills and attention to detail
• Positive attitude and teamwork mentality
• Flexibility to work evenings, weekends, and holidays as needed

Benefits:
£12 per hour
A people-centric working environment
Learning and internal career progression opportunities
Enjoy 40% off food and drinks, plus other hotel services through our discount scheme

We offer on-site team accommodation.

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