Reception Operations Supervisor

10 hours ago


Liverpool, Liverpool, United Kingdom Spire Healthcare Full time

We are seeking a highly motivated and experienced Reception Operations Supervisor to join our team at Spire Liverpool Hospital. The successful candidate will be responsible for managing the reception admin team, ensuring excellent customer service and efficient operations.

The ideal candidate will have experience in managing and developing teams, with a focus on delivering high-quality patient care and improving operational efficiency. They should also possess strong communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.

This permanent position offers a competitive salary of £27,810 per annum, as well as a comprehensive benefits package including 35 days annual leave, employer and employee contributory pension, and free car parking.

Key Responsibilities:

  • Manage and develop the effective operation of the reception team
  • Ensure excellent customer service and timely resolution of patient queries
  • Aid in developing and implementing customer service standards and policies
  • Review and improve departmental performance, providing training and support when needed

Requirements:

  • Experience in managing and developing teams
  • Strong communication and interpersonal skills
  • Basic knowledge of hospital systems and processes
  • Ability to work in a fast-paced environment

Spire Liverpool Hospital is a leading provider of private hospital treatments, committed to delivering high-quality care and services to patients.


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