Technology Service Desk Analyst

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Red Bull Racing Formula One Team Full time

**Job Description**

We have an exciting opportunity for an undergraduate to join our IT Service Desk team based in Milton Keynes. You'll be responsible for delivering excellent customer service and providing communication skills that exceed our clients' expectations.

As a first point of contact on the Service Desk, you'll be part of a team accepting IT-related issues via telephone, email, and desktop support for our wide range of IT services.

You'll need to be passionate about building relationships and working with people across various teams, as well as being able to manage critical business applications and tools.

Some of your key responsibilities will include:

  • Setting up and configuring new laptops, desktops, tablets, phones, and virtual machines
  • Participating in project work, such as client hardware refresh and endpoint control updates
  • Proactively identifying and proposing opportunities to improve processes and systems

The estimated salary for this role is £29,500-£32,000 per annum, depending on experience.



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