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Customer Solutions Consultant

4 weeks ago

Reading, Reading, United Kingdom UPS Full time

Job Title: Customer Solutions Consultant

About the Role:

We are seeking a highly motivated and experienced Customer Solutions Consultant to join our team. As a key member of our sales team, you will be responsible for demonstrating value and presenting solutions to new and existing businesses through close alignment with our territory account managers.

Key Responsibilities:

  • Be accountable for your territory and opportunity pipeline through proactive engagement with the account management team.
  • Create and maintain customer presentations with clear value propositions.
  • Develop and maintain sales opportunities captured in the CRM (Salesforce) by working closely with the account managers and the Solutions implementation team.
  • Analyse supply chains and business processes to identify customer challenges and position standard or customised solutions.
  • Collaborate with colleagues from other departments and countries to continuously expand your internal network.
  • Take part in a wide range of training courses and receive the most important know-how for your job – not only at the beginning, but throughout your time with us.
  • Take over your own customers together with the sales department and jointly develop new strategies for their further development.
  • Take over the project management for a variety of customer projects and be an important interface between customer, sales and specialist departments.
  • Ensure that sales targets and customer expectations are met and exceeded.

Requirements:

  • Bachelor's degree or international equivalent in Business, Supply Chain, or a related field (Preferred).
  • Experience in Business-to-Business or Business-to-Consumer sales (Preferred).
  • Enjoyment of communication and teamwork.
  • Analytical and creative thinking.
  • Ideal knowledge of logistical workflows.
  • Experience using Microsoft Office Suite.
  • Minimum one year residency and right to work in the UK.
  • A full, clean driving license (for at least two years).
  • Willingness to travel.

About UPS:

UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.