Customer Solutions Consultant
4 weeks ago
Job Overview
As a Customer Solutions Consultant at UPS, you will play a crucial role in demonstrating value and presenting solutions to new and existing businesses. Your close alignment with territory account managers will enable you to achieve monthly and annual revenue targets, while supporting the sales team of your aligned territory.
Key Responsibilities
- Be accountable for your territory and opportunity pipeline through proactive engagement with the account management team.
- Create and maintain customer presentations with clear value propositions.
- Develop and maintain sales opportunities captured in the CRM (Salesforce) by working closely with the account managers and the Solutions implementation team.
- Analyse supply chains and business processes to identify customer challenges and position standard or customised solutions.
- Collaborate with colleagues from other departments and countries to continuously expand your internal network.
- Participate in a wide range of training courses and receive the most important know-how for your job.
- Take over your own customers together with the sales department and jointly develop new strategies for their further development.
- Manage customer projects and serve as an important interface between customer, sales, and specialist departments.
- Ensure that sales targets and customer expectations are met and exceeded.
Requirements
- Bachelor's degree or international equivalent in Business, Supply Chain, or a related field.
- Experience in Business-to-Business or Business-to-Consumer sales.
- Enjoyment of communication and teamwork.
- Analytical and creative thinking.
- Ideal knowledge of logistical workflows.
- Experience using Microsoft Office Suite.
- Minimum one year residency and right to work in the UK.
- A full, clean driving license for at least two years.
- Willingness to travel.
About UPS
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.
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Reading, Reading, United Kingdom UPS Full timeJob OverviewAs a Customer Solutions Consultant at UPS, you will play a critical role in demonstrating value and presenting solutions to new and existing businesses. Your close alignment with territory account managers will enable you to achieve monthly and annual revenue targets, while supporting the sales team of your aligned territory.Key...
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