Southport Front Desk Supervisor

5 hours ago


Southport, Sefton, United Kingdom Britannia Hotels Full time
Southport Front Desk Supervisor

The Prince of Wales Hotel in Southport has an exciting opportunity for a skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations during the night shift, ensuring the provision of exceptional customer service to our guests.

We offer an attractive salary of approximately £25,000 per annum, depending on experience, as well as career development opportunities throughout the UK. Benefits include a significant staff discount rate when staying at one of our 60 hotels in the UK, 50% discount off food and drink if staying at one of our hotels, friends and family hotel stay discounts, reduced membership at our Leisure clubs, free meals on duty (when applicable), employee referral scheme, free Uniform (if applicable to your role), and up to 28 days holiday including bank holidays per annum. Auto enrolment pension scheme is also included.

Your duties will include supervising the front desk team, handling guest queries and complaints, maintaining high standards of cleanliness and organization, performing regular room checks, and contributing to the overall success of the hotel.

This position is suitable for an experienced Night Supervisor or Night Receptionist looking for a leadership role. The ideal candidate will have experience in Opera cloud but this is not essential.

We are an equal opportunities employer and require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies.

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