Apprentice Aftersales Customer Service Coordinator
1 month ago
We're seeking a customer-focused individual to join our Aftersales department as an Apprentice Aftersales Customer Advisor.
This exciting opportunity will provide the chance to develop your digital knowledge and skills while working in a dynamic team environment.
- You will be working closely with our workshop technicians to ensure they have the necessary parts for vehicle repairs.
- Responsibilities will include liaising with customers, reviewing workloads, and maintaining accurate records.
- You will also be expected to communicate effectively with customers, providing clear solutions to any issues that arise.
Key Responsibilities
- Liaise with workshop technicians to ensure timely delivery of parts.
- Review and forward-plan workloads, ensuring accurate and detailed information.
- Communicate effectively with customers, providing clear solutions to any issues.
- Maintain accurate records and reports.
Requirements
- GCSE 4-9 in Maths, English, and one other subject (or accredited equivalent).
- Good levels of literacy and numeracy.
- Strong communication and problem-solving skills.
- A passion for delivering excellent customer service.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and dynamic team environment.
How to Apply
Interested candidates should submit their application, including a CV and cover letter, highlighting their relevant skills and experience.
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