Aftersales Customer Service Expert
4 days ago
We are seeking a talented and customer-focused individual to join our Aftersales team as an Apprentice Aftersales Customer Advisor.
Job DescriptionThis role involves working in all areas of our Aftersales department, providing excellent customer service and communication skills. You will be responsible for reviewing and forward-planning workloads, liaising with workshop technicians, and taking care of customers' vehicles for service or repair.
Key Responsibilities- Reviewing and forward-planning workloads and checking for accurate information.
- Liaising with the workshop to ensure they have required parts.
- Receipting, issuing, and controlling stock.
- Taking care of customers that are bringing in their vehicles for service or repair.
As an Apprentice Aftersales Customer Advisor, you will also be responsible for identifying parts required and sourcing them using internal systems. You will communicate with customers on the progress of their vehicle and advise on any faults or repairs required.
Requirements- Gained GCSE 4 – 9 in Maths, English, and one other subject (or accredited equivalent).
- Good levels of literacy and numeracy.
- Strong communication skills.
- An interest in developing digital knowledge and skills.
- A passion for great customer service.
The estimated salary for this role is £18,000-£20,000 per annum, depending on location and experience. Benefits include 33 days' annual leave, flexible leave, employee discounts, private healthcare, and a workplace pension.
-
Aberdeen, Aberdeen City, United Kingdom Arnold Clark Full timeAbout the RoleWe're seeking a customer-focused individual to join our Aftersales department as an Apprentice Aftersales Customer Advisor.This exciting opportunity will provide the chance to develop your digital knowledge and skills while working in a dynamic team environment.You will be working closely with our workshop technicians to ensure they have the...
-
Aftersales Service Maintenance Specialist
1 week ago
Aberdeen, Aberdeen City, United Kingdom Bennett and Game Recruitment LTD Full time**About Us**Bennett and Game Recruitment LTD is a leading recruitment agency that specialises in placing skilled professionals into top-tier companies. Salary:We are offering a highly competitive salary of $85,000 - $110,000 per annum, depending on experience, to attract the best talent in the industry. About the Role:We are seeking an experienced Aftersales...
-
Aftersales Team Lead
7 days ago
Aberdeen, Aberdeen City, United Kingdom The Recruitment Solution Full timeA renowned and dynamic dealer group, located in the Aberdeen area, is seeking an experienced Aftersales Manager to join their successful business. This exceptional opportunity offers a competitive salary package of £55k - 60k per year + Benefits.About the RoleYou will be responsible for leading the aftersales team, ensuring excellent customer service and...
-
Customer Experience Advisor
4 days ago
Aberdeen, Aberdeen City, United Kingdom Arnold Clark Full timeWe are seeking a highly skilled and motivated individual to join our Aftersales team as an Apprentice Aftersales Customer Advisor.About the RoleIn this exciting opportunity, you will work in a fast-paced environment, delivering exceptional customer service and communication. Your responsibilities will include reviewing and planning workloads, liaising with...
-
Customer Service Director
7 days ago
Aberdeen, Aberdeen City, United Kingdom The Recruitment Solution Full timeWe are partnering with a well-established dealer group in Aberdeen to find an experienced Aftersales Manager. This role offers a salary of £55k - 60k per year + Benefits and the chance to work in a fast-paced and dynamic environment.About the OpportunityThis is an excellent opportunity for an experienced Aftersales Manager to join a successful business and...
-
Customer Service Expert
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom Lidl in Deutschland Full timeOverviewLidl in Deutschland is a fast-paced and dynamic retail environment where customer satisfaction and teamwork are key. As a Customer Assistant, you will be at the forefront of delivering exceptional customer experiences and driving sales growth.Compensation PackageYou can expect a competitive hourly rate of £12.40-£13.00, with opportunities for...
-
Hospitality Service Expert
2 weeks ago
Aberdeen, Aberdeen City, United Kingdom RBH Full timeJob OverviewWe are seeking a talented Hospitality Service Expert to join our team at The Aberdeen Altens Hotel. As a key member of our Food & Beverage team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.
-
Service Delivery Expert
1 month ago
Aberdeen, Aberdeen City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Service Delivery Expert to join our team in Aberdeen, United Kingdom. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Provide accurate information regarding products and services.Resolve customer issues...
-
Aftersales Service Technician
1 month ago
Aberdeen, Aberdeen City, United Kingdom Cargotec Oyj Full timeMacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.Main tasks and...
-
Customer Service Expert
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom Tesco Full timeAbout the RoleAvailability WindowOur store operates Tuesday, Friday, and Saturday, with available times between 14:30 and 22:15.We offer 16 guaranteed hours per week, with the possibility of working fewer hours. Our shifts are scheduled with 3 weeks' notice.Key ResponsibilitiesDeliver exceptional customer service, greeting customers with a smile and serving...
-
Customer Service Representative
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom SSP Full timeAbout the Role:As a Team Member at SSP, you will be the face of our brand, delivering exceptional customer experiences and providing top-notch service to our passengers. This is a fantastic opportunity to work in a fast-paced environment, making a real difference to people's days.Key Responsibilities:• Engage with customers to build strong relationships...
-
Customer Experience Ambassador
2 weeks ago
Aberdeen, Aberdeen City, United Kingdom Arnold Clark Full timeWe're seeking a talented Customer Service Executive to enhance our team in Aberdeen and deliver exceptional customer experiences across Vauxhall/Peugeot branches.About the RoleAs a Product Genius at Arnold Clark, you'll be known for your outstanding communication skills, ability to learn about our products, and dedication to helping customers find their...
-
Customer Service Representative
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom B&Q Full timeAbout the RoleCustomer AdvisorAt B&Q, we believe anyone can improve their home to make life better. As a Customer Advisor, you will play a key role in supporting our customers in achieving their home improvement goals.Key ResponsibilitiesUnderstand customers' home improvement projects and provide expert advice.Deliver truly great customer service, ensuring a...
-
Automotive Parts Specialist
4 days ago
Aberdeen, Aberdeen City, United Kingdom Arnold Clark Full timeWe are recruiting for a highly motivated and customer-focused individual to join our Aftersales team as an Apprentice Aftersales Customer Advisor.Role OverviewThis is an excellent opportunity to work in a dynamic environment, delivering exceptional customer service and communication skills. As an Apprentice Aftersales Customer Advisor, you will work closely...
-
Automotive Service Representative
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Full timeJob Title: Service AdvisorLocation: AberdeenSalary: £26,500-£30,500 (depending on experience) + bonus – OTE £32,500-£36,500Department: AftersalesJob Type: Full-time, PermanentThis is an excellent opportunity to join a leading employer in Aberdeen as a Service Advisor. The successful candidate will be responsible for delivering exceptional customer...
-
Customer Service Specialist
2 months ago
Aberdeen, Aberdeen City, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Aberdeen, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service by...
-
Private Client Solicitor
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom Service Care Solutions Full timeAs a Private Client Solicitor with Service Care Solutions, you will be responsible for managing a diverse caseload of private client matters, including wills, probate, and estate planning. You will provide expert legal advice to clients, ensuring their needs are met with the highest level of service.About the Firm:We are a prestigious law firm committed to...
-
Customer Service Ambassador
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom Marks & Spencer Full timeWe are seeking a Customer Service Ambassador to join our team at Marks & Spencer. As the face of our business, you will be responsible for delivering exceptional customer service and championing our products.Job DescriptionCompany Overview:Marks & Spencer is a leading retailer committed to providing an outstanding shopping experience for our customers. We...
-
Customer Service Representative
1 month ago
Aberdeen, Aberdeen City, United Kingdom Arnold Clark Group Full timeWe're seeking a skilled Customer Service Representative to deliver exceptional customer experiences in our Aberdeen Vauxhall/Peugeot branch. As a Product Genius, you'll be the face of our brand, providing expert knowledge and support to customers. Your role will involve preparing the showroom and cars for the day ahead, supporting the Sales department, and...
-
Key Account Customer Service Representative
2 weeks ago
Aberdeen, Aberdeen City, United Kingdom Arnold Clark Full timeWe're looking for a skilled and enthusiastic individual to join our team as a Key Account Customer Service Representative in Aberdeen.About the RoleAs a Product Genius, you'll be an in-branch expert devoted to learning about our products and developing your communication skills to deliver an exceptional customer experience. You'll work closely with our...