Customer Service Expert

3 weeks ago


Aberdeen, Aberdeen City, United Kingdom Tesco Full time

About the Role

Availability Window

Our store operates Tuesday, Friday, and Saturday, with available times between 14:30 and 22:15.

We offer 16 guaranteed hours per week, with the possibility of working fewer hours. Our shifts are scheduled with 3 weeks' notice.

Key Responsibilities

  • Deliver exceptional customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they have a great shopping experience.
  • Take the initiative to make decisions that benefit our customers.
  • Work collaboratively within a team, communicating openly with colleagues.
  • Be a brand ambassador, representing Tesco with pride.

Requirements

  • A passion for delivering great service and building strong relationships with customers.
  • Ability to work well under pressure, making decisions that benefit our customers.
  • Excellent communication skills, with the ability to work effectively within a team.
  • Be punctual, well-presented, and committed to representing Tesco positively.

What We Offer

  • Competitive pay rates, starting at £12.02 per hour, increasing to £13.15 for stores within the M25.
  • Opportunities for flexible working, including part-time and full-time roles.
  • A range of benefits, including 20 days' holiday, a personal day, and access to wellbeing services.
  • Uniform and equipment provided, as well as opportunities for career progression.
  • Access to our colleague networks, providing a space for colleagues to share experiences and learn from each other.


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