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Facilities Operations Manager
2 months ago
This is an exciting opportunity for an experienced Facilities Helpdesk Manager to join our dynamic head office team at This is Alexander Faraday Recruitment.
Key Responsibilities:- Oversee the day-to-day operations of the facilities helpdesk, ensuring seamless management of hard services and adherence to planned preventative maintenance (PPM) schedules.
- Efficiently resolve facilities-related enquiries and issues, providing exceptional customer service to our stakeholders.
- Manage the facilities team, providing guidance and support to ensure the delivery of high-quality services.
- Develop and implement effective processes and procedures to improve facilities management and customer satisfaction.
- Proven experience in facilities management, with a strong background in helpdesk operations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Strong problem-solving and analytical skills, with the ability to resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
