Senior Investigator

4 weeks ago


London, Greater London, United Kingdom Twitch UK Ltd. - E32 Full time

About the Role

Twitch UK Ltd. - E32 is seeking a highly skilled Senior Investigator to join our Trust and Safety team. As a Senior Investigator, you will play a critical role in ensuring the safety and well-being of our users by investigating complex cases of egregious content, including CSAM, TVEC, and other terms of service violations.

Key Responsibilities

  • Investigate complex cases of egregious content, including CSAM, TVEC, and other terms of service violations
  • Develop and implement effective strategies to mitigate harms and prevent future incidents
  • Collaborate with cross-functional teams, including XFN partners, to ensure a comprehensive approach to safety operations
  • Act with autonomy to scope out areas for improvement and utilize skills to invent and simplify workflows
  • Respond to urgent escalations from our vendor and work with XFN to mitigate harms
  • Action appeals, handle government takedown and legal requests

Requirements

  • 3-5 years experience working within Trust and Safety specifically on an operations team
  • Experience investigating CSAM cases, legal requests or TVEC cases
  • Have led large projects across XFN partners
  • Desired languages: Russian, German, Japanese, or Chinese

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs

Location

We are open to hiring candidates to work out of one of the following locations:

  • London, GBR


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