Administrative Assistant

3 weeks ago


Northallerton, North Yorkshire, United Kingdom McCarthy and Stone Full time
About the Role

We are seeking a highly organised and proactive Administrator to join our team at Malpas Court in Northallerton. As a key member of our estate office team, you will play a vital role in providing exceptional service to our homeowners and colleagues.

Key Responsibilities
  • Welcome visitors to the estate office and provide a warm and welcoming service to colleagues, residents, and other visitors.
  • Manage incoming calls and enquiries, ensuring that all queries are dealt with efficiently and effectively.
  • Produce accurate and professional letters and correspondence, using your excellent communication skills.
  • Manage lunch bookings and ensure that these are passed to the Catering Manager in a timely manner.
  • Arrange the Domestic Assistance Rota in conjunction with the Registered Estates Manager.
  • Coordinate and distribute our monthly newsletter, updating the bulletin board to keep residents informed.
  • Organise bookings of the Guest Suite and ensure that it is prepared for the next guests.
  • Provide administrative support to the Estates Manager, ensuring that all tasks are completed to a high standard.
Requirements
  • A caring and friendly personality, with a desire to make a positive difference to the lives of our residents.
  • Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided, including induction and ongoing support.
  • Ability to be considerate, patient, and professional, especially in a busy office environment.
  • Clear and confident communication skills, with experience of using Microsoft Office.
  • A hardworking and diligent nature, with a good timekeeper.
About McCarthy Stone

McCarthy Stone has been officially recognised as a great place to work. This is a rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.



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