Administrative Assistant
1 month ago
**Job Summary**
We are seeking a highly organized and proactive Administrative Assistant to join our team at McCarthy Stone's stunning development, Malpas Court at Northallerton.
As an Administrative Assistant, you will play a vital role in providing exceptional customer service to our homeowners, managing incoming calls and enquiries, and producing accurate correspondence.
**Key Responsibilities:**
- Welcoming visitors to the Estate office and ensuring a high level of service is provided.
- Managing incoming calls and enquiries, and responding to queries in a timely and professional manner.
- Producing letters and other correspondence, with a focus on accuracy and attention to detail.
- Managing lunch bookings and ensuring these are passed to the Catering Manager.
- Arranging Domestic Assistance Rota in conjunction with the Registered Estates Manager.
- Coordinating and distributing our newsletter on a monthly basis and updating the bulletin board.
- Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
- Providing administrative support to the Estates Manager.
**Requirements:**
- A caring and friendly personality who wants to make a difference for our residents.
- Previous experience in an administrative role or supporting customer service is desirable, but not essential.
- Ability to be considerate, patient, and professional, especially in a busy office environment.
- Clear and confident communication skills and experience of using Microsoft Office.
- A hardworking and diligent nature, with a good timekeeper.
**Why join us?**
McCarthy Stone has been officially recognized as a great place to work. This is a rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.
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