Support Assistant

4 weeks ago


Northallerton, North Yorkshire, United Kingdom McCarthy and Stone Full time

Support Assistant

McCarthy Stone is seeking a Support Assistant to play a vital role in our stunning development, Malpas Court at Northallerton. As a Support Assistant, you will be responsible for welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents' families, and other visitors.

Key Responsibilities:

  • Welcoming visitors to the Estate office
  • Managing incoming calls and enquiries
  • Producing letters and other correspondence
  • Managing lunch bookings and ensuring these are passed to the Catering Manager
  • Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager
  • Co-ordinating and distributing our newsletter on a monthly basis and updating the bulletin board
  • Organising bookings of the Guest Suite and ensuring it is made ready for the next guests
  • Providing administration support to the Estates Manager

Requirements:

  • A caring, friendly, personality who wants to make a difference for our residents
  • Previous experience in an administrative role or supporting customer service is desirable, but not essential
  • Ability to be considerate, patient, and professional, especially when in a busy office
  • Clear and confident communication skills and experience of using Microsoft Office
  • Hardworking diligent nature and a good timekeeper

About McCarthy Stone:

McCarthy Stone has been officially recognised as a great place to work. This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.


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