Administrative Support Professional

3 weeks ago


Luton, Luton, United Kingdom Drs Mirza & Partners Full time
About the Role

Dr Mirza & Partners is seeking a highly organized and efficient administrator/receptionist to join their busy practice support team. This key role provides administrative support to the primary healthcare team, ensuring seamless day-to-day operations.

The successful candidate will work as part of a team, providing front-line administration services, including sending referrals, processing solicitors/SAR/patient letters requests, booking outpatient and inpatient appointments, and general office duties.

This position requires a self-motivated and professional individual with the confidence and ability to work on their own initiative or as part of a team.

Main Responsibilities
  • Register new patients and maintain accurate records.
  • Scan hospital letters and mail, ensuring timely processing.
  • Manage stock levels and place orders as needed.
  • Process repeat prescriptions and handle billing and invoicing.
  • Efficiently manage email and phone enquiries.
  • Provide holiday cover for reception and manage referrals.
  • Process reports, patient letter requests, and SARs using IGPR.
  • Cover reception as needed and handle phone enquiries.
About the Candidate

We are looking for a well-organized individual who thrives in a busy working environment. The ideal candidate will have:

  • Good time management skills and flexibility to adapt to change.
  • Excellent IT and typing skills, with experience in SystmOne.
  • A friendly approach, strong administration and organizational skills, and excellent communication skills.
  • Able to work in a confidential and discreet manner.
  • Ability to multi-task, work hard, and maintain attention to detail under pressure.
  • Ability to work as part of a multi-disciplinary team and independently.
About Us

Dr Mirza & Partners is a busy practice with a population of approximately 6100. We have 3 GP partners, two regular GP locums, and an associated staff of practice nurses/HCA providing medical services to our patients. We are part of the Hatters Health Network, providing additional health support for our surgery in conjunction with 5 other practices.

Please note that this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure and Barring Service check will be required.



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