Administrative Support Professional

3 weeks ago


Luton, Luton, United Kingdom Drs Mirza & Partners Full time

About the Role

Drs Mirza & Partners has an exciting opportunity for an administrative support professional to join their busy practice team, on a full or part-time basis. This role is a key part of the practice, providing essential administrative support to members of the primary healthcare team.

As a practice operations assistant, you will be responsible for providing front-line administration services, including sending referrals, processing letters, and booking appointments. You will work as part of a team to ensure seamless delivery of services to patients.

The ideal candidate will be a self-motivated and professional individual with excellent communication skills and the ability to work independently or as part of a team.

Key Responsibilities:

  • Register new patients and manage patient records
  • Process referrals and letters, and ensure timely responses to patients
  • Manage the practice's stock and supplies
  • Process repeat prescriptions and manage medication stock
  • Provide exceptional customer service and handle phone enquiries efficiently
  • Cover reception duties as needed

About the Candidate

We are looking for a well-organized and flexible individual who thrives in a fast-paced environment. The ideal candidate will have:

  • Excellent time management skills and ability to prioritize tasks
  • Good IT and typing skills, with experience of using SystmOne
  • Strong administration and organizational skills, with attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work as part of a team and independently

About Us

Drs Mirza & Partners is a busy general practice serving a population of approximately 6100 patients. We have a team of GP partners, locums, and support staff working together to provide excellent patient care. As part of the Hatters Health Network, we work closely with other practices to provide additional health services to our patients.

Disclosure and Barring Service Check

Please note that this post is subject to a Disclosure and Barring Service check to verify any previous criminal convictions.



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