IT Systems Manager

2 months ago


Lincoln, Lincolnshire, United Kingdom Lindum Full time

We are seeking a highly competent IT Systems Manager to join our Head office in North Hykeham. Our IT team provides first-class support to all staff across our three sites.

This role reports directly to the Group Financial Director and involves leading a team of six. Your primary function will be to oversee the daily management of our IT systems, team, and administration.

Duties include:

Systems

  • Management and maintenance of system performance, including server speed, storage capacity, communication speed and capacity, and network connections and performance.
  • Monitoring cyber security risks, liaising with the IT Strategy Lead as necessary.
  • Management of licence expiries.
  • Monitoring user experience and helpdesk queries to identify and tackle issues or training needs, in conjunction with the HR training team.
  • Management and maintenance of hardware assets.
  • Assisting with planning and management of projects in conjunction with the IT Strategy Lead.

Administration

  • Ensuring adequate documentation is maintained for all systems.
  • Overseeing system administration.
  • Management of active directory.

Team

  • Day-to-day team management, including whereabouts, helpdesk cover, out-of-hours support and emergency cover.
  • Helping with organising tasks, objectives, team development and training.
  • Problem-solving and conflict management.

Additional

  • Liaising with the IT Strategy Lead to ensure that our systems are managed in line with our overarching strategy.

As the successful candidate, you will have strong experience in a similar role, ideally gained within a large organisation. Experience of VMWare and Citrix would be highly advantageous. Application and user personalisation, along with MS Office 365, are essential.

You will possess strong communication skills, with the ability to problem-solve while remaining calm under pressure. Lindum Group is a company built on teamwork, which is a must-have for this role. Leading the team while providing support and guidance when needed is paramount.

Experience within the construction industry would be advantageous but not essential.

The position is permanent and full-time, with hours of work being Monday to Friday, 0830-1700. Lindum Group offers benefits including pension, profit-related pay, employee share scheme, health and wellbeing initiatives, employee discounts, on-site parking, and ongoing personal and professional learning and development opportunities.



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