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Customer Service Representative
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Customer Service Specialist Opportunity
Elevation Recruitment Group is seeking a skilled Customer Service Specialist to provide exceptional support to customers in a fast-paced environment.
Key Responsibilities:
- Deliver first-class customer support via phone and email, ensuring timely and professional responses to inquiries and feedback.
- Prepare and manage export-related documents, including commercial documents for export purposes.
- Collaborate with customers and logistics partners to plan and arrange deliveries, resolving any issues that may arise.
- Assist customers with product information, pricing, ordering, and troubleshooting, providing accurate and helpful solutions.
- Work closely with internal teams to oversee the dispatch process, ensuring seamless communication and coordination.
Requirements:
- Proven customer service skills and experience, preferably in a fast-paced environment.
- Knowledge of export processes and procedures.
- Exceptional communication and problem-solving skills, with the ability to multitask and prioritize workload.
- Proficiency in Microsoft Office and ability to learn new systems quickly.
About Elevation Recruitment Group:
We are a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. If you are passionate about customer service and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.