Customer Service Representative
4 weeks ago
Customer Service Representative
We are redefining how we engage with our customers across our stores and our catering services. At Boundary mill, we are looking for a Customer Service Representative who is driven, enthusiastic, and takes pride in managing a diverse range of tasks while consistently delivering outstanding front-of-house service.
Located in our Sheffield Store, you will showcase your ability to interact with customers in a polite and professional manner, always striving to provide exceptional customer care and service.
Key Responsibilities:
- Contributing to the creation of the next-generation Boundary Outlet Experience
- Handling customer interactions with courtesy and professionalism
- Assisting in the preparation of hot and cold foods, ensuring all items are prepared, packaged, and labeled to a high standard
- Supporting the service of beverages, cakes, and toasted items
- Ensuring orders are processed efficiently, with cutlery and condiments readily available, and tables cleared promptly for the next customers
- Demonstrating strong communication skills and the ability to work effectively as part of a team
- Assisting with the general upkeep and cleanliness of the Coffee Shop
- Possession of a Basic Food Hygiene Certificate is advantageous
- Previous experience in a similar role is preferred, but full training will be provided
The Perks:
- Company Pension Scheme
- Employee Assistance Program
- Long Service Awards
- Store Discount
- Free parking
- Subsidised Meals
- Learning & Development Plans
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