Customer Service Representative

2 weeks ago


Sheffield, Sheffield, United Kingdom Ikea Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at IKEA Sheffield. As a Customer Service Representative, you will be responsible for providing an exceptional customer experience, ensuring that our customers receive the best possible service.

Key Responsibilities

  • Provide efficient and accurate checkout experiences in the store while working with daily and weekly service targets to drive service delivery.
  • Build loyalty by listening to our customers and using your knowledge of IKEA product range to offer informed solutions.
  • Work together with colleagues in other functions to improve the customer experience.

What We Offer

  • A competitive hourly rate and Living Wage Foundation Employer status.
  • A variety of benefits, including affordable breakfast, lunch, and dinner options, as well as snacks and desserts in our staff restaurant.
  • Free on-site co-worker parking at our IKEA store.
  • A wide range of family-friendly policies and benefits, including generous annual leave.

Requirements

  • We are looking for co-workers who strive to give an amazing customer shopping experience, always putting the customer at the heart of everything they do and inspiring others to do the same.
  • They are passionate about ensuring that IKEA has a lifelong connection with their customers by always considering their needs.

Working with Us

We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.



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