Customer Service Representative
4 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at Tesco Sharrow Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and store appearance.
- Contribute to achieving sales targets by promoting products, providing product information, and making recommendations to customers.
- Participate in seasonal, community, and charity events, creating a positive and inclusive atmosphere for customers and colleagues alike.
What We Offer
- A competitive hourly rate, with opportunities for pay increases based on performance and location.
- A minimum of 16 guaranteed hours per week, with flexibility to work additional hours as needed.
- Access to a range of benefits, including holiday pay, pension scheme, and wellbeing services.
- Opportunities for career progression and professional development within the Tesco team.
Requirements
- A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- A flexible and adaptable approach, with a willingness to learn and take on new challenges.
Why Join Us?
At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported. As a Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers, while developing your skills and career prospects within a dynamic and fast-paced retail environment.
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