Customer Service Representative
1 week ago
Customer Service Representative
Contract: Permanent, Full-time (37.5 hours per week); Monday to Friday between 8am and 6pm
Location: Sheffield
Salary: £23,800 per annum
Overview
Our client is a leading provider of Occupational Health, dedicated to delivering exceptional customer experiences. They are seeking a skilled Customer Service Representative to join their dynamic team in Sheffield, working on a permanent, full-time basis.
Key Responsibilities
- Provide exceptional customer service through various communication channels
- Resolve customer queries and issues in a timely and professional manner
- Work collaboratively with internal teams to ensure seamless service delivery
- Develop and maintain a deep understanding of customer needs and preferences
- Contribute to the development of new processes and procedures to improve service efficiency
Requirements
- Previous experience in a customer-facing role, preferably in a call centre environment
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and manage time effectively
- Proficiency in using computer systems and software applications
What We Offer
- Comprehensive training program to ensure success in the role
- Opportunities for career growth and development within the company
- A supportive and inclusive work environment
- Competitive salary and benefits package, including health insurance, paid time off, and retirement plans
- Flexible working hours to maintain a healthy work-life balance
How to Apply
Interested in this Customer Service Representative opportunity? Click apply to submit your application through our client's careers website.
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