Customer Service Administrator

4 days ago


London, Greater London, United Kingdom Yodel Full time

Company Overview: At Yodel, we are committed to delivering exceptional customer service. As a key member of our team, you will play a vital role in supporting our drivers and site-based colleagues.

Salary: £12.84 per hour, with opportunities for overtime and progression. Based on 32 hours per week, this equates to approximately £25,931.68 per annum (before deductions).

Job Description:

We are seeking a highly skilled Administrative Assistant to join our friendly service centre team in Dartford. Your primary responsibilities will include supporting parcel dispatch and return, handling various administrative activities, and providing excellent customer service. You may also be required to pitch in and assist the warehouse teams during busy periods.

Required Skills and Qualifications:

  • Strong administration skills and experience
  • Excellent communication skills with the ability to put customers at the heart of everything
  • Strong IT skills
  • A keen eye for detail
  • Understanding of health and safety

Benefits:

  • Free on-site parking
  • Opportunities for progression and professional development
  • Overtime always available
  • Uniform provided
  • 28 days' holiday entitlement
  • Excellent pension programme
  • Staff discount benefit


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