Customer Service Administrator
7 days ago
Are you looking for a challenging role in customer service? Do you have excellent communication skills and the ability to work independently?
About the RoleWe are seeking an experienced Customer Service Administrator to join our team. In this role, you will be responsible for providing administrative support to our professional and technical officers, as well as dealing with the public and ensuring high standards of quality and customer care.
Key Responsibilities- Provide frontline team response to incoming calls, dealing efficiently and effectively with callers, and taking messages as appropriate.
- Deal with unhappy customers and difficult situations in an effective manner on a regular basis.
- Undertake a range of business administrative functions, including maintaining databases, systems, and manual records.
- Compose briefings, letters, and service information as required, typing official documents and orders, and issuing invoices.
- Carry out financial transactions using corporate systems, cash handling, and recording incoming payments.
- Demonstrate the ability to work on own initiative and with minimum supervision.
- Show commitment to equality of opportunity in employment and service delivery.
- Possess high-levels in the usage of IT databases, applications, and document management systems.
- Be competent in the use of Microsoft Office packages or equivalent.
- Have attention to detail and accuracy in the entry and retrieval of data.
The estimated salary for this role is between £25,000 - £35,000 per annum, depending on experience and qualifications.
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Customer Service Administrative Assistant
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Customer Service Administrator
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Customer Service Administrator
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Customer Service Administrator
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London, Greater London, United Kingdom DCA Recruitment Full timeJob DescriptionThis role requires an organized and detail-focused individual who can provide exceptional customer service and support various departments with administrative tasks. As a Receptionist/Administrative Assistant at DCA Recruitment, you will be the primary point of contact for clients and visitors, ensuring a positive experience from the outset....
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Customer Service Administrator
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Customer Service Administrator Role
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Customer Service Administrator
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London, Greater London, United Kingdom Imperial College Healthcare NHS Trust Full timeAbout UsAt Imperial College Healthcare, you have the opportunity to achieve extraordinary things with extraordinary people. We are a leading healthcare provider, working closely with clinicians who are pushing boundaries in patient care.Job SummaryWe are seeking a dynamic and highly motivated Customer Service Administrator to join our team at our Community...
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London, Greater London, United Kingdom Getting In Limited Full timeCustomer Service and Administration AssistantThis exciting role offers the chance to combine your passion for business administration with exceptional customer service skills.As an integral member of our team, you will provide a welcoming and professional front-of-house service, answer phone calls, and support various projects and initiatives.The ideal...
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