Customer Service and Administrative Coordinator

2 weeks ago


London, Greater London, United Kingdom Premier Recruitment Group Full time

We are seeking an experienced Customer Service Administrator to join our team at Premier Recruitment Group.

About the Job

This is a temporary, full-time position for one month in an office-based setting. The successful candidate will provide general administrative support to our Customer Service Supply Chain and Logistics Team.

The hourly rate for this role is £13 per hour.

Key Responsibilities
  • General administration duties
  • Scanning and online filing of orders
  • Shredding of scanned documents
  • Supporting the team with export documentation
  • Checking ASN receipts for orders dispatched
  • Shipping confirmations for invoicing on JDE
  • Assisting the team with raising sales orders on JOE as required
  • Providing customer service support
  • Maintaining the order mailbox and other general administration processes
Requirements
  • Candidate must be customer-focused
  • Problem-solving skills are essential
  • Adaptability is necessary
  • Attention to detail is crucial
  • Must work well as a team member
  • Capable of dealing with customers
Experience
  • Experienced in delivering excellent customer service
  • Order processing expertise
  • Familiarity with ERP System (JDE)
  • Basic knowledge of Windows data files
  • Good communication skills
  • Attention to detail: Precise handling of all documentation and order entry into company ERP
Estimated Salary

£1,560 - £1,920 per month (based on 30 hours/week at £13/hour)



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