Reservations Coordinator
3 weeks ago
Located in the picturesque Hertfordshire countryside, Sopwell House is a luxurious 4-star Georgian country house hotel and spa. Our commitment to excellence and dedication to providing unforgettable experiences make us a premier destination for guests seeking relaxation and luxury.
Job SummaryWe are seeking a detail-oriented and passionate Reservations Agent to join our dynamic One Stop Shop (OSS) team. As a key member of our team, you will be responsible for providing exceptional customer service while handling reservations for various hotel services, ensuring a seamless and professional experience for our guests.
Key Responsibilities- Process and confirm guest reservations for all hotel services, including bedrooms, dining outlets, and spa appointments.
- Ensure all guest reservations receive same-day confirmation or cancellation emails.
- Handle guest inquiries via phone, letter, or email with efficiency and accuracy.
- Assist guests with any special requests, ensuring a seamless booking experience.
- Maintain up-to-date knowledge of all hotel services, promotions, and events to upsell and maximize revenue.
- Work collaboratively with other departments to ensure smooth operations across the hotel.
- Strong communication skills with proficiency in both written and spoken English.
- Previous experience working in a hotel environment, ideally in a reservations role.
- Knowledge of Opera or a similar reservation system is advantageous.
- The ability to work well under pressure, handling multiple tasks with attention to detail.
- A flexible approach to working hours, including shifts, weekends, and bank holidays.
- A positive, proactive attitude with a desire to exceed guest expectations.
- Extensive Training & Development Opportunities to support your career progression.
- Free staff meals and on-site parking to make your workday easier.
- Discounted Food & Beverage, Accommodation, and Spa services across the AB Hotels Group.
- 28 days holiday, plus 1 extra day off on your birthday to celebrate you.
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Reservations Coordinator
1 month ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeAbout Sopwell HouseSopwell House is a luxurious 4-star Georgian country house hotel and spa, nestled in the idyllic Hertfordshire countryside. Our commitment to excellence and rich heritage make us proud to provide unforgettable experiences for our guests.Job SummaryWe are seeking a detail-oriented and passionate Reservations Agent to join our dynamic One...
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Reservations Coordinator
1 month ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeAbout Sopwell HouseSopwell House is a luxurious 4-star Georgian country house hotel and spa, nestled in the idyllic Hertfordshire countryside. Our commitment to excellence and rich heritage make us proud to provide unforgettable experiences for our guests.Job SummaryWe are seeking a detail-oriented and passionate Reservations Agent to join our dynamic One...
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Reservations Coordinator
2 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeAbout the Role:We are seeking a detail-oriented Reservations Agent to join our One Stop Shop (OSS) team at Sopwell House. This role involves providing exceptional customer service while handling reservations for various hotel outlets.Your Key Responsibilities:Process and confirm guest reservations for all hotel services, including bedrooms, dining outlets,...
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Reservations Coordinator
2 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeReservations Agent RoleSopwell House is seeking a skilled Reservations Agent to provide exceptional customer service and handle reservations for various hotel services.Your Key Responsibilities:Answer internal and external phone calls in a friendly and professional manner.Process and confirm guest reservations for all hotel services, including bedrooms,...
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Reservations Coordinator
2 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeWe are seeking a detail-oriented Reservations Agent to join our dynamic One Stop Shop (OSS) team at Sopwell House. This role involves providing exceptional customer service while handling reservations for various hotel services, ensuring every guest interaction is professional, upbeat, and smooth.Key Responsibilities:* Answer internal and external phone...
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Reservations Coordinator
4 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeAbout Sopwell HouseSopwell House is a luxurious 4-star Georgian country house hotel and spa, nestled in the idyllic Hertfordshire countryside. Our commitment to excellence and rich heritage make us a leader in providing unforgettable experiences for our guests.Job SummaryWe are seeking a detail-oriented and passionate Reservations Agent to join our dynamic...
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Reservations Coordinator
4 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeAbout Sopwell HouseSopwell House is a luxurious 4-star Georgian country house hotel and spa, nestled in the idyllic Hertfordshire countryside. Our commitment to excellence and rich heritage make us a leader in providing unforgettable experiences for our guests.Job SummaryWe are seeking a detail-oriented and passionate Reservations Agent to join our dynamic...
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Reservations Coordinator
4 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeAbout Sopwell HouseSopwell House is a luxurious 4-star Georgian country house hotel and spa, nestled in the idyllic Hertfordshire countryside. Our commitment to excellence and rich heritage make us a leader in providing unforgettable experiences for our guests.Job SummaryWe are seeking a detail-oriented and passionate Reservations Agent to join our dynamic...
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Reservations Coordinator
4 weeks ago
St Albans, Hertfordshire, United Kingdom Sopwell House Full timeAbout Sopwell HouseSopwell House is a luxurious 4-star Georgian country house hotel and spa, nestled in the idyllic Hertfordshire countryside. Our commitment to excellence and rich heritage make us a leader in providing unforgettable experiences for our guests.Job SummaryWe are seeking a detail-oriented and passionate Reservations Agent to join our dynamic...
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Reservations Coordinator
3 weeks ago
St. Albans, United Kingdom Sopwell House Full timeReservations AgentSopwell House is seeking a skilled and detail-oriented Reservations Agent to join our dynamic One Stop Shop (OSS) team. As a key member of our team, you will be responsible for providing exceptional customer service while handling reservations for various hotel outlets.Key Responsibilities:Process and confirm guest reservations for all...
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Reservations Coordinator
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Warehouse Logistics Coordinator
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St Helens, St. Helens, United Kingdom PHOENIX Healthcare Distribution Limited Full time{"title": "Warehouse Operative", "description": "Warehouse OperativeAs a key member of our Dispatch team, you will play a vital role in maintaining the smooth operation of our warehouse. Your responsibilities will include receiving deliveries from supplying depots, validating journey temperatures in line with Good Distribution Practice, and checking orders...
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Warehouse Logistics Coordinator
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Warehouse Logistics Coordinator
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St Helens, St. Helens, United Kingdom PHOENIX Healthcare Distribution Limited Full time{"title": "Warehouse Operative Role", "description": "Warehouse Operative RoleAs a key member of our Dispatch team, you will play a vital role in maintaining the smooth operation of our warehouse. Your responsibilities will include receiving deliveries from supplying depots, validating journey temperatures in line with Good Distribution Practice, and...
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