Band 5 Somerset System Coordination Centre Support Officer

17 hours ago

Yeovil, Somerset, United Kingdom NHS Somerset Integrated Care Board Full time
About the Role

We are seeking a highly organized and detail-oriented Support Officer to join our System Coordination Centre (SCC) team in Somerset. As a key member of our team, you will provide administrative support to ensure the effective delivery of our SCC function.

Key Responsibilities
  • Provide high-quality administrative and coordination support to the SCC team.
  • Manage the SCC inbox, coordinate data collections and assurance returns, and receive telephone calls and email enquiries.
  • Act as the first point of contact for the SCC Team and maintain SCC processes and documentation.
  • Support project activities, provide administrative support to the team, and contribute to the strategic planning of team activities.
  • Work closely with key stakeholders within Somerset ICS, including ICB colleagues, clinicians, and other colleagues from provider organizations.
Requirements
  • Proven experience of working within administration, preferably in a busy office/administration environment.
  • Experience of complex diary management, management and facilitation of large-scale complex meetings, and previous experience working in an EPRR or operational management setting.
  • Knowledge of administrative procedures, project management, and information analysis, as well as the ability to work on own initiative and organize own workload with minimal supervision.
  • Good understanding of the demands of a busy NHS senior management team and ability to handle confidential information without compromising confidentiality or trust.
What We Offer

We offer a competitive salary, excellent pension scheme, and generous annual leave entitlement. We also offer flexible working from your first day of employment and an agile approach to home/office-based working.

Please note that you will be required to work from our HQ, Wynford House in Yeovil, for 2/3 days per week, and elements of the role may require you to travel to other locations across Somerset to attend in-person meetings and meet the needs of the service.

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