Customer Support Team Lead

Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team in Portsmouth. This is a fantastic opportunity to work with a leading B2B SaaS software company, providing exceptional service and support to our clients.

**Job Title:** Product Development LeadWe are looking for a skilled product development lead to oversee the development of our newest software products in a fast-paced SaaS environment.Craft intuitive user interfaces through collaboration with UX/UI designers and drive product growth.Support sales and customer success teams with product expertise and...

About the RoleAs a key member of our team, you will play a pivotal role in driving the growth and success of our clients. With a strong background in sales or customer success, you will be responsible for building and maintaining long-term relationships with our clients, identifying opportunities for upselling and retention.Key ResponsibilitiesDelivering...

We are seeking an experienced Product Delivery Manager to join our team at Lead Forensics. As a key member of our engineering department, you will be responsible for agile product ownership and delivery management. With a focus on customer satisfaction and business success, you will drive the refinement and planning of user stories, oversee agile software...

About the Role:We are seeking a talented Product Manager to lead the development of our SaaS product, driving innovation and growth through collaboration with our design team.Develop and implement product strategies to meet business objectives and customer needs.Collaborate with cross-functional teams to ensure seamless product delivery.Analyse customer...

Job OverviewA highly rewarding role as a Customer Success Manager has become available at Lead Forensics, offering a unique opportunity to drive growth and success for our clients.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. They will...

Key ResponsibilitiesCustomer Analysis: Review customer contract terms and website data to identify potential uplift opportunities.Attention to Detail: Ensure all communications are accurate, reflecting correct pricing information and aligned with company policies and branding guidelines.Collaboration: Work closely with the billing, customer success, and...

About UsLead Forensics is a leading SAAS company specializing in B2B Sales and Marketing solutions.We are a remote-first organization with physical infrastructure located in the Portsmouth area. Candidates must be based within reasonable travel time to our hosting locations.Design and implement scalable cloud architectures that meet business needs and drive...

About UsLead Forensics is a leading SAAS company with products in the B2B Sales and Marketing space.We are a remote-first organization, however, we do have physical infrastructure located in the Portsmouth area, therefore candidates must be located within reasonable travel time of our hosting locations.We are seeking a highly skilled Technical Lead to join...

Cloud Engineer Wanted:We are seeking an experienced Cloud Engineer to join our team at Lead Forensics. As a Cloud Engineer, you will be responsible for designing and implementing scalable cloud architectures that meet business needs.About the Job:You will collaborate with software engineering teams using Agile/DevOps practices and write scripts and programs...

We are seeking an experienced IT professional to join our team as a Team Lead for our Level 1 IT support team in Portsmouth. The successful candidate will require strong foundations of IT knowledge and be comfortable taking lead and responsibility for high-quality customer support.Key ResponsibilitiesManaging the ticket quality processLeading a Level 1...

**Lead Forensics: A Company Overview**We are a leading provider of SAAS solutions in the B2B Sales and Marketing space, serving clients across various industries.**The Job Description**This is a key role that will involve designing, implementing, and maintaining high-performing, highly available, and scalable cloud-based infrastructure solutions. The ideal...

In this exciting role as a Customer Success Director at Lead Forensics, you will be responsible for driving business growth through exceptional customer success. You will lead a team of professionals in building close working relationships with clients, delivering outstanding results, and identifying opportunities for upselling and retention.The ideal...

About the CompanyLead Forensics is a pioneering SaaS company dedicated to helping businesses unlock new opportunities through cutting-edge software products. Our team of experts works tirelessly to craft innovative solutions that drive commercial success.Job OverviewWe are seeking a skilled Product Development Lead to oversee the development of our latest...

**Job Title:** Senior Product StrategistWe are seeking an experienced senior product strategist to develop and execute our product strategy in a fast-paced SaaS environment.Drive product growth through collaboration with UX/UI designers and leveraging market research and competitor analysis.Support sales and customer success teams with product expertise and...

About the RoleWe are seeking an experienced Agile Project Lead to join our team at Lead Forensics. As a key member of our software development squad, you will be responsible for agile product ownership, user story refinement, and planning. The successful candidate will have a strong technical background, excellent communication skills, and a customer-centric...

Are you a motivated and driven individual looking for a challenging sales role? Do you have a passion for building relationships and driving business growth? If so, we may have the perfect opportunity for you!About Lead ForensicsLead Forensics is a leading provider of B2B SaaS software solutions that help companies identify website visitors and generate...

About the OpportunityLead Forensics offers an exciting career path for an experienced Agile Project Lead.This role provides an opportunity to lead agile software development squads and work closely with cross-functional teams to deliver high-quality products.We offer a competitive salary of $150,000 per year, along with flexible working arrangements,...

Join us at Lead Forensics, a leading SAAS company in the B2B sales and marketing space, as we seek an experienced Product Delivery Manager. In this role, you will be responsible for managing the delivery of our customer-facing products through agile methodologies. As a high-impact role, you will have the opportunity to shape product delivery and directly...

We are seeking a talented Sales Development Professional to join our team at Lead Forensics. As a Sales Development Professional, you will play a critical role in driving business growth and expansion by generating new leads, identifying potential customers, and building relationships with key decision-makers.About the OpportunityThis is an exciting...