IT Support Team Lead
3 weeks ago
We are seeking an experienced IT professional to join our team as a Team Lead for our Level 1 IT support team in Portsmouth. The successful candidate will require strong foundations of IT knowledge and be comfortable taking lead and responsibility for high-quality customer support.
Key Responsibilities- Managing the ticket quality process
- Leading a Level 1 ticket-based IT support team
- Ensuring consistently high-quality standards of customer support
- Taking part in delivery of ticket quality reviews
- Team management duties such as rota management, performance reviews, 1:1s, recruitment etc.
The ideal candidate will have previous experience (2+ years) in ticket-based NOC or 1st Line Support environments. A competitive salary is offered for this role, estimated to be around £35,000 - £45,000 per annum, depending on experience.
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Software Development Team Manager
3 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeLead Forensics is a leading provider of digital forensics and e-discovery solutions, and we are seeking a talented software engineer to join our team as a Product Growth Leader.We estimate the salary for this position to be around $110,000 per year, based on industry standards and market conditions.About the Role:This is an exciting opportunity to join a...
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Product Development Lead
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full time**Job Title:** Product Development LeadWe are looking for a skilled product development lead to oversee the development of our newest software products in a fast-paced SaaS environment.Craft intuitive user interfaces through collaboration with UX/UI designers and drive product growth.Support sales and customer success teams with product expertise and...
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Cloud Architect Lead
1 week ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeAbout UsLead Forensics is a leading SAAS company specializing in B2B Sales and Marketing solutions.We are a remote-first organization with physical infrastructure located in the Portsmouth area. Candidates must be based within reasonable travel time to our hosting locations.Design and implement scalable cloud architectures that meet business needs and drive...
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Technical Lead
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeAbout UsLead Forensics is a leading SAAS company with products in the B2B Sales and Marketing space.We are a remote-first organization, however, we do have physical infrastructure located in the Portsmouth area, therefore candidates must be located within reasonable travel time of our hosting locations.We are seeking a highly skilled Technical Lead to join...
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Hybrid Cloud Solutions Lead
3 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeLead Forensics is seeking an experienced Hybrid Cloud Solutions Lead to oversee the design and implementation of our scalable infrastructure. The successful candidate will have a strong background in cloud architectures, physical infrastructure, networks, operating systems, and security.Key Responsibilities:Implement infrastructure as code and deployment...
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Senior Software Engineering Lead
4 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeLead Forensics is seeking a highly skilled and experienced software engineer to lead our development team.">We estimate the salary for this position to be around $120,000 per year, based on industry standards and market conditions.Job Description:In this role, you will be responsible for driving product growth and commercial success through the development...
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Cloud Infrastructure Lead
1 week ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeCloud Engineer Wanted:We are seeking an experienced Cloud Engineer to join our team at Lead Forensics. As a Cloud Engineer, you will be responsible for designing and implementing scalable cloud architectures that meet business needs.About the Job:You will collaborate with software engineering teams using Agile/DevOps practices and write scripts and programs...
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Lead Hybrid Cloud Solutions Architect
3 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeCompany Overview:Lead Forensics is a leading SAAS company with products in the B2B Sales and Marketing space.We're looking for an experienced Lead Hybrid Cloud Solutions Architect to join our team and help us drive innovation in the cloud.This role will involve designing, implementing, and managing a complex hybrid cloud infrastructure environment, working...
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Senior Cloud Engineer
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full time**Lead Forensics: A Company Overview**We are a leading provider of SAAS solutions in the B2B Sales and Marketing space, serving clients across various industries.**The Job Description**This is a key role that will involve designing, implementing, and maintaining high-performing, highly available, and scalable cloud-based infrastructure solutions. The ideal...
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Cloud-Based Product Lead
3 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeAbout Our TeamAt Lead Forensics, we're looking for an experienced Product Manager to join our team. This individual will be responsible for leading the development of one of our flagship products.Responsibilities:Drive product innovation by developing a comprehensive product roadmap based on customer needs, market trends, and competitive analysis.Work...
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SaaS Product Manager Lead
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeAbout the Role:We are seeking a talented Product Manager to lead the development of our SaaS product, driving innovation and growth through collaboration with our design team.Develop and implement product strategies to meet business objectives and customer needs.Collaborate with cross-functional teams to ensure seamless product delivery.Analyse customer...
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Agile Product Lead
3 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeLead Forensics seeks a highly skilled Agile Product Lead with expertise in delivery management. The selected candidate will work closely with cross-functional teams to ensure successful project delivery.Job DescriptionAgile product ownership and delivery managementUser story refinement and planningLeading agile software development squadsTracking key metrics...
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Software Support Specialist
2 weeks ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeJob OverviewA highly rewarding role as a Customer Success Manager has become available at Lead Forensics, offering a unique opportunity to drive growth and success for our clients.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. They will...
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Senior SaaS Product Development Lead
3 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeJoin Our Team!We are a leading SaaS company looking for a talented SaaS Product Manager to lead the development of our newest software product. With a strong background in commercial SaaS experience and full roadmap ownership, you will be responsible for driving the product's success.About You:5+ years of experience as a Product Manager within a SaaS or...
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Commercial Excellence Lead
3 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeSales Enablement LeaderThis is a key role that requires at least 2-3 years of experience as a Product Manager within a technology company, with a proven track record of driving product growth and commercial success.Main Duties:Driving product growth through user interface design.Identifying opportunities for differentiation through market research and...
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Cloud Infrastructure Engineer Lead
4 days ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeAbout the RoleThis is a hands-on position that requires extensive expertise with scalable cloud architectures, physical infrastructure and networks, operating systems, and security.The successful candidate will work closely with our software development teams and report directly to our Chief Technology Officer to ensure our hosting platform meets...
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Portsmouth Office Lead
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeKey ResponsibilitiesCustomer Analysis: Review customer contract terms and website data to identify potential uplift opportunities.Attention to Detail: Ensure all communications are accurate, reflecting correct pricing information and aligned with company policies and branding guidelines.Collaboration: Work closely with the billing, customer success, and...
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Proposal Development Lead
3 days ago
Portsmouth, Portsmouth, United Kingdom This is an IT support group Full time**Role Overview:** We are looking for a Proposal Development Lead to join our team, providing business-winning support across the Maritime and Land sector. The ideal candidate will have proven bid management and project management skills, with experience of supporting RFIs, ITT/ITN/RFP/RFQ or Framework bids in a competitive environment.**Key...
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Cloud Engineering Manager
1 week ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeJob Summary:Lead Forensics is seeking a highly skilled Cloud Infrastructure Lead to join our team. As a Cloud Infrastructure Lead, you will be responsible for designing and implementing scalable cloud architectures that meet business needs.About the Job:We are a leading SAAS company specializing in B2B Sales and Marketing solutions. Our innovative products...
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Cloud Infrastructure Architect
3 weeks ago
Portsmouth, Portsmouth, United Kingdom Lead Forensics Full timeJob Title: Technical Lead - Cloud SolutionsWe are seeking a highly skilled Technical Lead to join our team at Lead Forensics. As a seasoned engineer, you will be responsible for architecting and maintaining our complex hybrid cloud infrastructure environment.Your primary focus will be on implementing infrastructure as code and deployment pipelines,...