Customer Service Officer

6 days ago


Wokingham, Wokingham, United Kingdom Volkerrail Group Full time
About the Job

This role involves working closely with supervisors to plan and deliver minor works, as well as responding to emergency and miscellaneous tasks. The successful candidate will be required to site visit, manage customers, record actions, make decisions, and raise works instructions using our HIMS system.

Requirements
  • At least 1-2 years of experience in a similar role or industry.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • An understanding of highways term contracts.
  • Competitive annual leave and additional day off on birthday, private medical care, pension, life assurance, cycle to work scheme, shopping and restaurants vouchers, rewards and discounts.
Our Benefits

As a valued member of our team, you can expect a range of benefits, including:

  • Annual bonus scheme.
  • Flexible working hours.
  • Mental health, physical health, and financial support.
  • 24/7 Virtual GP service.


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