Automotive Customer Service Specialist

4 days ago


Wokingham, Wokingham, United Kingdom Octane Recruitment Full time

Are you a customer-focused individual looking for a new challenge in automotive sales and service? We have an exciting opportunity for a Service Advisor to join our client's main dealership in Wokingham.

Company Overview

Our client is a leading provider of vehicle services, committed to delivering exceptional customer experiences. They are seeking a talented Service Advisor to join their high-performing team in Wokingham.

Job Description

The successful candidate will be responsible for providing exceptional customer service, ensuring seamless communication between customers and the service department. This role requires strong interpersonal skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Meet and greet customers, understanding their vehicle requirements and preferences
  • Communicate with customers regarding vehicle status, repairs, and maintenance needs
  • Work closely with the service team to ensure efficient workflow and effective problem-solving
  • Maintain accurate records and reports, ensuring data integrity and compliance

Required Skills and Qualifications

To be successful in this role, you will need:

  • A strong customer service background, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Basic computer literacy and proficiency in Microsoft Office

Salary and Benefits

The salary for this role is approximately £35,000 - £45,000 per annum, depending on experience. Our client offers a comprehensive benefits package, including a competitive pension scheme, life insurance, and opportunities for professional development.



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