Service Advisor
21 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at Ford Wokingham. The successful candidate will be responsible for providing exceptional customer service, promoting additional services, and working closely with Technicians to ensure seamless customer experiences.
Job Description:The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work collaboratively with colleagues. They will also possess previous experience in a target-driven role, demonstrating the ability to meet goals.
Responsibilities:- Welcome and engage customers professionally throughout their interaction with our service department.
- Develop comprehensive product knowledge through manufacturer-led training sessions.
- Promote additional services or repairs based on Technician recommendations.
- Schedule vehicles for appointments efficiently and accurately.
- Conduct pre-appointment customer calls to confirm bookings.
- Excellent communication skills to effectively engage with customers and colleagues.
- Demonstrated experience in delivering exceptional customer service.
- Ability to identify customer needs and opportunities for upselling.
- Strong time management skills and ability to work under pressure.
- A valid UK driving license is required.
We offer an attractive package of benefits, including 24/7 online access to healthcare professionals, car purchasing and lease schemes, and numerous training opportunities. The estimated salary for this role is £28,000 - £32,000 per annum, dependent on experience.
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Service Advisor
1 month ago
Wokingham, Wokingham, United Kingdom CV-Library Full timeService Advisor OpportunityBasic Salary: £26,000OTE: £32,000Great Benefits PackageWe are seeking a skilled Service Advisor to join our Aftersales team at a busy franchised main dealership in Wokingham.Key ResponsibilitiesMeet and greet customers, ensuring a positive experience.Accurately complete courtesy car insurance paperwork.RequirementsEssential:12...
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Service Advisor
1 month ago
Wokingham, Wokingham, United Kingdom KPI People Full timeService Advisor RoleWe are seeking a skilled Service Advisor to join our Aftersales team at our busy franchised main dealership in Wokingham.Key Responsibilities:Meet and greet customers, ensuring a positive experience.Accurately complete courtesy car insurance paperwork.Requirements:12 months of experience as a Service Advisor in the motor trade.Full UK...
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Service Advisor
4 weeks ago
Wokingham, Wokingham, United Kingdom ACS Automotive Recruitment Consultancy Full timeService Advisor Role SummaryWe are seeking an experienced Service Advisor to join our busy team at a franchised Motor Trade main dealer group in the Wokingham area. As a Service Advisor, you will be responsible for advising on technical queries or issues, dealing with customers in a professional manner, and cross-selling customer repairs and parts.Key...
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Service Advisor
3 weeks ago
Wokingham, Wokingham, United Kingdom KPI People Full timeService Advisor – WokinghamBasic Salary - £26,000OTE - £32,000Great Benefits PackageOur client, a busy franchised main dealership, is seeking a skilled Service Advisor to join their successful Aftersales team.Meet and greet customers to provide exceptional service.Process courtesy car insurance paperwork accurately.Requirements:12 months experience as a...
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IT Security Advisor
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Sunday Sales Advisor
4 weeks ago
Wokingham, Wokingham, United Kingdom Pets Corner UK Full timePets Corner is a leading family-run business seeking enthusiastic sales advisors with a passion for people and pets to join our team.We are the Home of Natural Pet Food and the only carbon neutral pet store in the industry. Our mission is to provide exceptional customer service and expert nutrition advice. As a sales advisor, you will be the face of our...
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Parts Advisor
3 weeks ago
Wokingham, Wokingham, United Kingdom Group 1 Automotive Full timeJob SummaryAt Group 1 Automotive, we are seeking a skilled Parts Advisor to join our team. As a key member of our Retail Centre, you will provide exceptional customer service, ensuring timely and accurate information to customers regarding available parts.Key ResponsibilitiesProvide guidance to customers on part availabilityReceive, log, and accurately...
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Sales Advisor
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Wokingham, Wokingham, United Kingdom Pets Corner UK Full timePets Corner UK is a family-run business that values customer relationships and provides exceptional pet care services. We are seeking a Sales Advisor to join our team in Wokingham, who will deliver outstanding customer service, assess customer needs, and recommend our products and services.The ideal candidate will have a genuine interest in our vision,...
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Automotive Services Coordinator
2 weeks ago
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Technical Service Consultant
2 weeks ago
Wokingham, Wokingham, United Kingdom ACS Automotive Recruitment Consultancy Full timeJob Title: Service AdvisorThe successful candidate will be a technical service consultant with experience in a busy and demanding dealership. The role involves advising on technical queries or issues, dealing with all customers, and cross-selling customer repairs and parts. Job Requirements:- 2+ years of experience working in a dealership as a Service...
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Technical Advisor in Financial Planning
3 days ago
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Automotive Parts Advisor
21 hours ago
Wokingham, Wokingham, United Kingdom Group 1 Automotive Full timeAbout the Role:As an Automotive Parts Advisor at Group 1 Automotive, you will be responsible for providing exceptional customer service to both internal and external customers. This role involves guiding customers on part availability, receiving, logging, and allocating parts and consumables from suppliers.Key Responsibilities:Provide expert guidance to...
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Sales Advisor
4 weeks ago
Wokingham, Wokingham, United Kingdom Pets Corner UK Full timePets Corner UK is an award-winning family-run business seeking a customer-focused Sales Advisor to join our Wokingham store. As a Sales Advisor, you will be responsible for delivering exceptional customer service, assessing customers' needs, and recommending our products and services.The ideal candidate will have a genuine interest in our vision, products,...
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Customer Service and Maintenance Coordinator
22 hours ago
Wokingham, Wokingham, United Kingdom Group 1 Automotive Full timeJoin Our TeamWe are looking for a skilled and customer-focused Service Advisor to join our team at Group 1 Automotive. As a Service Advisor, you will play a vital role in delivering exceptional customer experiences, promoting additional services, and working collaboratively with colleagues.About the Role:This role requires a strong focus on customer...
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Debt Advisor Officer
1 month ago
Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full timeJob Summary:We are seeking a skilled Debt Advisor Officer to join our proactive Revenues Team. As a key member of the team, you will work together with residents to identify opportunities that support financial stability, helping to shape future service options. The team supports residents facing financial challenges related to debt, with the aim of...
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Automotive Service Professional
4 weeks ago
Wokingham, Wokingham, United Kingdom HCP Group Full timeKey Responsibilities: • Greet and assist customers throughout their vehicle service • Manage service bookings and coordinate with the workshop&br>• Keep customers updated and handle vehicle handovers • Upsell services and products • Maintain a clean, organised workspace and stay updated through trainingRequirements: • Previous Service...
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Senior Director, Professional Services
1 month ago
Wokingham, Wokingham, United Kingdom Manhattan Associates Full timeUnlock Your PotentialAt Manhattan Associates, we're on a mission to create possibilities that move life and commerce forward. As a Senior Director, Professional Services, you'll play a critical role in driving the success of our EMEA TMS function. With a deep understanding of product, operational, and people leadership expertise, you'll lead the...
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Senior Dental Professional
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International Dentistry Role
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Sales Consultant for Pets Corner
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Wokingham, Wokingham, United Kingdom Pets Corner UK Full timePets Corner UK is a leading family-run pet store with a passion for delivering exceptional customer service and providing the best natural pet food in the industry. As a Sales Advisor, you will play a vital role in helping customers find the perfect products for their pets, while also driving sales and growing our business.Located in Wokingham, we are...