Parts Advisor

1 week ago


Wokingham, Wokingham, United Kingdom Group 1 Automotive Full time

Job Summary

At Group 1 Automotive, we are seeking a skilled Parts Advisor to join our team. As a key member of our Retail Centre, you will provide exceptional customer service, ensuring timely and accurate information to customers regarding available parts.

Key Responsibilities

  • Provide guidance to customers on part availability
  • Receive, log, and accurately allocate parts and consumables
  • Deliver outstanding customer service to both external and internal customers
  • Offer knowledgeable recommendations on suitable parts to meet customer requirements
  • Maintain accurate customer records on our systems
  • Effectively communicate relevant promotions, offers, and product information to customers
  • Ensure full familiarity with all procedures and processes within the parts department

Requirements

  • Strong ability to meet deadlines and effectively prioritize tasks
  • Excellent communication and customer service skills
  • Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word, and Outlook
  • Must hold a valid UK driving license

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