Parts Advisor
1 week ago
Job Summary
At Group 1 Automotive, we are seeking a skilled Parts Advisor to join our team. As a key member of our Retail Centre, you will provide exceptional customer service, ensuring timely and accurate information to customers regarding available parts.
Key Responsibilities
- Provide guidance to customers on part availability
- Receive, log, and accurately allocate parts and consumables
- Deliver outstanding customer service to both external and internal customers
- Offer knowledgeable recommendations on suitable parts to meet customer requirements
- Maintain accurate customer records on our systems
- Effectively communicate relevant promotions, offers, and product information to customers
- Ensure full familiarity with all procedures and processes within the parts department
Requirements
- Strong ability to meet deadlines and effectively prioritize tasks
- Excellent communication and customer service skills
- Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word, and Outlook
- Must hold a valid UK driving license
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