Customer Journey Manager

Company OverviewWe are a dynamic company embracing diversity in all its forms and welcome applications from individuals with different cultures, viewpoints, and experiences.Job SummaryThis is a unique opportunity to join our team as a Cycling Holiday Specialist and contribute to our mission of inspiring people to travel by bike.ResponsibilitiesKey...

About the RoleWe are seeking a Customer Engagement Manager to lead our Collections & Customer Support business unit, covering Collections and Recoveries and Customer Support Operations. As a key member of our team, you will be responsible for delivering compelling and engaging communication materials to drive contact and inform customers throughout their...

We are seeking an experienced Collections Strategy and Customer Support Professional to join our team. As a key member of our business unit, you will be responsible for owning customer engagement within Collections & Customer Support. This includes developing and implementing strategies to improve customer communication and experience throughout the...

Customer Service Role at Arnold ClarkWe are seeking an experienced customer service professional to join our team at Arnold Clark. As a customer service manager, you will be responsible for creating an exceptional customer experience, from initial enquiry to delivery.About the RoleIn this role, you will be working as part of a cohesive team, providing...

Job DescriptionWe are seeking a talented Customer Engagement Manager to join our team at LeoVegas UK. As a key member of our marketing department, you will play a crucial role in enhancing player engagement and driving commercial success through optimised multi-channel campaigns.Main Responsibilities:Develop and execute multi-channel CRM strategies and...

Role Overview:As a Customer Engagement Manager at LeoVegas UK, you will play a pivotal role in driving customer engagement and loyalty through dynamic push notifications. This is an exciting opportunity to be part of a fast-paced team and contribute to the growth of our business.Key Responsibilities:Oversight of data-driven Live CRM strategies to enhance...

About the RoleAt LeoVegas Group, we're seeking a skilled Crm Manager to join our Casino and Live Casino verticals. As a key member of our team, you'll play a pivotal role in enhancing player engagement and driving commercial success through optimised multi-channel campaigns.Your Key Responsibilities:Develop and execute data-led CRM strategies and activities...

OverviewEnterprise Mobility is a global leader in fleet management, operating a network of over 9,500 locations across 90+ countries and territories.As a Customer Assistance Representative, you will be part of our commercial vehicle rental division, providing tailored services to commercial vehicle hire customers in the UK and Ireland.Key...

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a Product Genius, you will be responsible for delivering an exceptional customer experience and helping customers find the perfect fit for their needs.About the RoleAs a Customer Service Executive, you will work closely with our Sales team...

About the RoleWe're currently seeking a highly motivated Customer Experience Lead to join our team at Arnold Clark Group in Newcastle. This exciting opportunity involves creating an outstanding customer experience by helping customers find the perfect vehicle and delivering exceptional service throughout their journey.

About Our Customer Marketing Manager RoleThe Customer Marketing Manager – Review Sites is a key role in Customer Advocacy at Sage, responsible for driving key objectives for customer product reviews and advocacy.This role requires a strong understanding of customer behavior and preferences, as well as the ability to develop and implement effective...

Job Summary:We are seeking an experienced Process Design Expert to join our Operations Training, Quality Assurance and Process Governance Team. The successful candidate will be responsible for mapping end-to-end customer journeys and processes to support our frontline teams.About the Role:This is a full-time position based in Quorum Business Park,...

We are seeking a Customer Insights Manager to join our team at Concept Onyx Recruitment. This role will lead a team of UX Research Specialists across the globe in testing, validating, and analyzing customer insight and feedback across the whole end-to-end product management and delivery process.Key Responsibilities:Lead on all UX research and testing by...

Career Opportunities for Ambitious IndividualsWe're seeking an experienced Customer Experience Manager to join our team in Newcastle-Under-Lyme. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you. As a Customer Experience Manager, you'll be responsible for creating unforgettable...

Job DescriptionAs the Customer Experience Manager, you will be responsible for leading a team of UX Researchers based in multiple locations across the globe. You will be part of Hubexo's centralised UX/UI governance team, where your role will help define our processes and procedures around ongoing customer interaction.Key Responsibilities:Leading UX research...

We are seeking a Business Development Manager to lead the sales process on our developments across the region, working closely with the marketing team to achieve sales targets. The successful candidate will be responsible for managing all aspects of the sales process, ensuring a seamless customer journey from initial inquiry to completion.Main...

About UsNewcastle Building Society is the UK's leading savings management platform and one of the North East's most established and successful FinTechs.We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we...

About the RoleMercedes-Benz of Newcastle has an exciting opportunity available for an individual with a customer service or sales background.As a Sales Executive, you will communicate with customers to understand their needs, supporting them on their journey to buying a new car.The role involves working a variety of flexible patterns, including weekends, to...

About the RoleAs a Customer Success Specialist at Peloton, you will be the front-line business driver in our retail showrooms. You will exhibit a keen knowledge of our product, services, and company.We are looking for upbeat, hardworking, and results-driven individuals who can understand the needs of their clients, build long-lasting relationships with these...

Job Title:Customer Service Representative - German Language Specialist Job Summary:We are seeking a highly skilled Customer Service Representative to join our team in providing top-notch support to our international customers. As a German language specialist, you will be responsible for engaging with customers in UK, Germany, and across Europe, providing...