Community Engagement Officer

1 month ago


Truro, Cornwall, United Kingdom Sphere Solutions Full time

At Sphere Solutions, we are seeking a skilled Community Engagement Officer to provide effective communication between customers, site teams, and clients on two sites in West Cornwall.

Your time will be split between site (West Cornwall), office (Mid Cornwall) and there will be the requirement to travel to the Exeter office for meetings, occasionally.

  • Manage customer complaints and resolve any issues that arise.
  • Delivery of customer survey process via door-to-door surveys and telephone surveys.
  • Support with community projects and activities where requested.

Key requirements include:

  • Minimum of 1 year's experience in a similar role, preferably with a contractor.
  • Full UK driving licence.
  • Minimum GCSE English and Maths Grade C.

We offer a competitive salary up to £29,000 depending on experience and qualifications, car allowance and fuel card for business use only, pension match scheme, and 23 days annual leave plus bank holidays.



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