Customer Engagement Specialist

2 days ago


Truro, Cornwall, United Kingdom EE Full time

Why This Role Matters

If you're a confident communicator with excellent people skills, you might be suited for this position. Maybe you've got a wealth of life experience and enjoy building relationships, or perhaps you're skilled at negotiating with others. Either way, you'll be able to apply these skills to succeed in a sales advisor role with EE.

We're looking for someone who can have open and honest conversations with customers about how we can enhance their digital lives. You'll be discussing our products and services with customers over the phone, and we'll provide the training you need to talk confidently about them.

We don't do 'hard sales'. Our approach is all about finding the right products for our customers and helping them get the most out of them. If you're passionate about building relationships and have a customer-centric approach, we'd love to hear from you.

What's in it for you?

  • A competitive salary of £23,504, rising to £24,064 after 8 months, plus incentives and bonuses.
  • Huge discounts on EE & BT products, saving you hundreds of pounds every year.
  • Support in carving your own career path, with opportunities for development and growth.
  • Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front.
  • Volunteering days, so you can give back to your community.
  • Optional Private Healthcare and Dental, to protect you and your family.


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