Customer Service Champion

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WHSmith Full time

Job Overview

At WHSmith, we're seeking a talented Sales Assistant to join our team in Newcastle Upon Tyne/Fenwicks. As a Sales Assistant, you'll play a vital role in delivering exceptional customer service and contributing to the success of our store.

About the Role

This is a permanent position with flexible working hours, excluding nights. You'll work closely with colleagues to achieve high standards of display and visual merchandising, ensuring our customers have an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues efficiently.
  • Contribute to maintaining a clean and organized store environment, including stock replenishment and visual merchandising.
  • Support colleagues in achieving sales targets and promoting products effectively.
  • Maintain accurate knowledge of products, promotions, and services to provide informed advice to customers.

Requirements

To be successful in this role, you'll need:

A passion for delivering exceptional customer service.Excellent communication and teamwork skills.Ability to adapt to changing circumstances and prioritize tasks effectively.A strong work ethic and commitment to achieving sales targets.

Benefits

We offer a competitive salary of up to £23,000 per annum, plus benefits including:

Pension scheme.Paid annual leave.Employee discounts.An Employee Assistance Programme to support your wellbeing.

Working with Us

WHSmith is an inclusive employer, committed to creating a welcoming and supportive work environment. We believe in empowering our colleagues to succeed and contribute to our shared goals.


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