Financial Policy Validation Expert
3 weeks ago
In this exciting role as Policy Review Advisor, you will play a crucial part in protecting our business against potential policy fraud. Your primary responsibility will be to validate customer policies and ensure they hold the correct information that best suits their needs.
You will work closely with customers to understand their requirements and provide them with the right level of cover. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Responsibilities- Validate a portfolio of policies within agreed timeframes that have been identified as having application fraud indicators varying in complexity
- Ensure that any risk information is validated efficiently and accurately by reviewing information and documents received via various communication channels
- Ensure that policies meet customers' needs and have the appropriate level of cover with the correct risk information to support good outcomes
- Identify and act on deliberate and unintentional policy misrepresentation
- Service inbound and outbound calls from customers, internal colleagues and external parties
- Ensure service level agreements are met on your portfolio of work and cases assigned to you
- Apply a data driven and analytical approach to the validation of policies and documents
- Active listening to identify potentially deceptive behaviours
- Natural ability to lead conversations
- Excellent organisational skills with the ability to prioritise work and meet deadlines
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Policy Review and Validation Expert
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Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAre you a detail-oriented individual with a passion for insurance? Do you have excellent communication skills and a keen eye for detail? If so, we may have the perfect role for you!We're seeking an experienced Policy Review and Validation Expert to join our team at Hastings Direct. In this role, you'll be responsible for reviewing and validating customer...
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Risk Policy Validation Expert
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Customer Policy Validator
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Insurance Policy Validation Specialist
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Insurance Policy Expert
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Customer Policy Assurance Consultant
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Policy Review Specialist
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Policy Fraud Prevention Specialist
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Policy Review Specialist
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