Risk Policy Validation Expert

3 weeks ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

Job Description

The successful candidate will be responsible for reviewing and validating a portfolio of policies to prevent application fraud. This will involve identifying complex cases and collaborating with internal teams to resolve issues.

Responsibilities

  • Validate policies within agreed timeframes to identify application fraud indicators
  • Collaborate with internal teams to resolve complex cases and ensure accurate information is provided to customers
  • Communicate effectively with customers, internal colleagues, and external parties to ensure seamless service delivery
  • Maintain accurate records and reports to track progress and identify areas for improvement

Requirements

  • A basic understanding of Motor Insurance and knowledge of GDPR and data protection compliance requirements
  • Excellent organisational and communication skills, with the ability to prioritise tasks and manage multiple projects simultaneously
  • Competent IT skills and proficiency in Microsoft Office Suite
  • Able to adapt to change and new ways of working

About Us

Hastings Direct is an equal opportunities employer, committed to providing a fair and inclusive workplace culture. We welcome applications from all suitably qualified individuals, regardless of their background or experience.



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