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Administrative Support Specialist

2 months ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time
Job Summary

The Pharmacy Governance Administrator will play a key role in ensuring high-quality administrative and secretarial support is provided to the pharmacy governance team. This includes supporting the management team in administrative tasks, such as managing documentation and maintaining contact databases.

Main Responsibilities
  • Provide administrative support to the Associate Chief Pharmacist Clinical Governance and the Pharmacy Clinical Governance Operational Lead.
  • Deal with queries and complaints in a timely manner.
  • Support the approval process for Non-Medical Prescribing within the Trust.
  • Manage the documentation approval process for Patient Group Directions.
  • Administer medication audit processes.
  • Facilitate and minute meetings for the Trust Safe Medication Practice and Medical Gas meetings.
About Us

University Hospitals Birmingham NHS Foundation Trust is a leading healthcare provider in the UK. Our vision is to Build Healthier Lives, and we are committed to creating a positive and inclusive work environment for our staff.

Person Specification
  • Good General Education (GCSE English and Maths A-C/4-9 or equivalent)
  • RSA level II or equivalent experience
  • Business Administration NVQ level 3 or equivalent experience in an administrative environment
  • Experience of dealing with the public/customer service experience
  • Experience of working in a secretarial/administrative role with a proven track record of problem-solving
  • Experience of working with a range of Microsoft Office packages (Word, Excel, and Outlook)
  • Knowledge of dealing with routine and non-routine issues such as problem-solving for an area of work
  • Full understanding of Information Governance and Patient Confidentiality
  • Must be able to demonstrate an understanding of equality and diversity