Operational Support Manager

4 days ago


Runcorn, Halton, United Kingdom Gray Healthcare Ltd Full time £30,000 - £35,000

Gray Healthcare Ltd is seeking an experienced Operational Support Manager to lead our support services in Macclesfield and Runcorn. The successful candidate will be responsible for managing a team of support workers, providing high-quality support to individuals with complex needs.

The ideal candidate will have previous experience in operations management within the health and social care industry, demonstrating a charismatic leadership style and excellent interpersonal skills. They will be able to work flexibly, including some night, evening, and weekend shifts, and possess a strong understanding of the issues faced by people with learning disabilities and mental health needs.

As an Operational Support Manager at Gray Healthcare Ltd, you will be accountable for the financial stability of your portfolio and will ensure that each service consistently delivers outstanding support to individuals in accordance with the commissioned contract.

You will:

  • Provide supportive line management to approximately 20 support workers
  • Utilise data, research, and innovation to identify opportunities to improve performance and service delivery
  • Conduct regular reviews of each person's support through robust audit
  • Implement and monitor operational and contractual performance
  • Meet all key performance indicators
  • Embed a culture of continuous quality improvement

This role offers a highly competitive salary of £32,000 - £37,000 per annum, plus car allowance. You will also benefit from company pension, professional development opportunities, 25 days annual leave, and Westfield health plan.

As a member of our team, you will join our CSM Development Programme, where you will develop a Personal Development Plan and participate in Leadership Skills Development sessions. We are committed to supporting your career growth and development.



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