IT Support Operations Specialist

2 days ago


Runcorn, Halton, United Kingdom ODIN RECRUITMENT GROUP LIMITED Full time

Odin Recruitment is currently looking for an experienced IT Support Operations Specialist to join a permanent position in Runcorn.

This role reports directly to the support desk manager and involves effective allocation and management of incidents to field engineers, utilizing logistical and field engineer resources efficiently.

The IT Support Operations Specialist will be responsible for maintaining customer awareness and progress of nominated incidents. Strong organizational skills are required to manage workload effectively, along with experience in a similar role and flexibility in approach to existing working processes.

A background in IT would be beneficial but not essential for this role. The company works with various technologies including WIFI, CCTV, Tablet, People traffic cameras, EPOS, Network Cabling, AV, and EAS/RFID.

Key requirements include excellent PC and telephone skills, as well as strong communication skills. Experience in a similar role is also necessary. Organizational skills play a crucial part in managing workload efficiently.

The estimated salary for this position is £26,500 DOE, commensurate with experience. Benefits include private health care, monthly pay, and a company pension plan.



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