Medical Administrator
1 month ago
At Primary Care Management Solutions Ltd, we pride ourselves on delivering high-quality patient-centered services. Our goal is to provide a genuinely caring and thoughtful approach to healthcare, ensuring that every patient receives the best possible experience.
About the Role
We are seeking an experienced Medical Administrator to join our team at Chiltern House Medical Centre in High Wycombe. As a key member of our multidisciplinary team, you will play a vital role in supporting the day-to-day operations of the practice. Your primary responsibilities will include managing correspondence from external agencies, scanning documents to relevant software programmes, filtering documents according to need, and initiating contact with patients, team members, and external agencies.
Main Responsibilities
The following are the core responsibilities of the Medical Administrator:
a. Receive correspondence from external agencies and process accordingly
b. Scanning documents to the relevant software programme and logging them
c. Filtering documents suitably according to need and passing to the relevant clinicians to read and action
d. Initiating contact with and responding to requests from patients, team members, and external agencies
e. Photocopy documentation as required
f. Support administrative staff, providing cover during staff absences
g. Input data into patient healthcare records as necessary
h. Manage all queries as necessary in an efficient manner
i. Maintain a clean, tidy, effective working area at all times
j. Support all clinical staff with general tasks as requested
k. Completion of administrative tasks in relation to patient results and letters
Secondary Responsibilities
In addition to the primary responsibilities, the Medical Administrator may be requested to:
a. Maintaining and monitoring the practice appointment system
b. Process personal, telephone, and e-requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with callers' requests appropriately
d. Signpost patients to the correct service
e. Partake in audit as directed by the audit lead
f. Action incoming faxes when necessary
g. Scanning of patient-related documentation and attaching scanned documents to patients' healthcare records
h. Complete opening and closing procedures in accordance with the duty rota
Person Specification
To be successful in this role, you will require:
- Educated to GCSE level or equivalent;
- GCSE Mathematics & English (C or above);
- AMSPAR Receptionists Qualification;
- NVQ Level 2 in Health and Social Care;
Working Arrangements
This is a full-time position, and you will be required to work a standard 37.5 hours per week. You will be based at Chiltern House Medical Centre in High Wycombe.
Salary
The salary for this position is £25,000 - £28,000 per annum, depending on experience.
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